REGULATIONS WHEN RECEIVING GOODS - EXCHANGING AND RETURNING GOODS
COUNTING WHEN RECEIVING GOODS
- Customers need to check the list, quantity, quality, and records of goods immediately upon receipt from the delivery person.
- If the buyer discovers an error, please contact Anbaco immediately for information and a solution.
EXCHANGE AND RETURN OF GOODS
- Within 3 days of receiving the goods, if the customer discovers that the product has a technical defect or wants to exchange for another product, please contact Anbaco to resolve. (customer pays shipping costs).
- Conditions for exchange and return: The goods are not damaged, have no scratches, have no signs of use, and are not peeled or torn from the packaging or labels.
- Anbaco will cooperate to best resolve cases where goods must be exchanged or returned on a fair and reasonable basis, respecting the rights of each party.